To maintain a high standard of service and filter out non-serious orders, we collect a small booking advance of **₹99**. This amount is deducted from your total bill, and you only pay the remaining balance at the time of delivery (COD).

We partner with India's most reliable logistics companies including **BlueDart, Delhivery, and Ekart** to ensure your package reaches you safely and on time. You will receive a tracking link as soon as your order is dispatched.

Orders are typically processed within **24-48 hours**. Once shipped, delivery takes **3 to 7 business days** depending on your location. Metro cities usually receive orders faster.

We offer a 100% secure payment gateway. You can pay via **UPI (Google Pay, PhonePe, Paytm), Debit/Credit Cards, and Net Banking**. We also offer Cash on Delivery (COD) after the initial booking advance.

We offer a **7-Day Return/Exchange Policy**. If the product is damaged, defective, or not as described, you can initiate a return. Please ensure the product is unused and in its original packaging.

Orders can be cancelled within **6 hours** of placement. Once the order has been processed or shipped, cancellation will not be possible. The booking advance is non-refundable for cancellations made after shipping.

Our support team is here to help! You can reach us via email at **support@myeasy.store** or visit our **Contact Us** page. We aim to respond to all queries within 24 hours.